South Sudan: Staff Counsellor P3

The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to fill the position of Staff Counsellor at the P3 level, based in our Country Office in Juba, South Sudan.

Under the general supervision and guidance of the Head of Staff Counselling Service, the Staff Counsellor will be responsible for the following key duties:

• Provide culturally sensitive psychosocial support to individuals, groups of staff and/or their immediate family members, to ensure staff are assisted in difficult situations and that comprehensive assessments and treatment plans are prepared.

• Provide active psychosocial support during emergencies and/or after critical incidents to ensure continued staff well-being.

• Actively engage with management and staff to establish relationships based on trust and respect.

• Ensure continuity of care by proactively providing briefings to new staff on arrival and debriefings prior to their departure from the duty station.

• Deliver workshops, trainings, and information sessions on a wide range of topics (e.g. stress management, team-building, problem-solving, conflict resolution, etc.) to ensure that staff regularly receive relevant information, and are aware of sources where to find information or assistance.

• Contribute to the design of corporate policies and guidelines, design information booklets/materials to increase awareness of important themes and promote staff welfare.

• Lead the establishment of Peer Support Volunteers (PSV) network and manage capacity building of this group.

• Prepare comprehensive reports, plan budget for missions, trainings and plan and implement other staff counselling activities to ensure the provision of cohesive counselling services.

• Hold accountability for maintenance of professional confidentiality at all times, practice ethics, actively engage with staff, listen to their concerns, and stay approachable.

• Participates in meetings with UN system counsellors, coordinates plans and collaborates in response to crisis situations.

• Other duties as required.

Qualifications & Experience Required

Education:

• Advanced University degree in Psychology, Psychiatry, Counselling or other related field;
• Registration to practice as a Psychologist, Psychiatrist, Counsellor or equivalent.

Experience:

• At least five years of relevant experience in the field of mental health including experience in working in UN or other humanitarian organizations;

• Experience in hardship duty stations providing counselling services to staff working in difficult and hazardous environments is required.

Technical Skills & Knowledge:

• Specialist expertise in the assessment of mental health needs and the assessment of risk;
• Knowledge of all facets of counselling services and demonstrated skills to create a trusted environment in which others can talk confidentially;
• Ability to manage crisis situations which involve diverse actors and stakeholders;
• Ability to identify clients’ needs and suggest appropriate solutions;
• Conflict resolution and mediation skills;
• Knowledge in designing and delivering trainings/information sessions on a number of subjects and ability to adapt those to different audiences;
• Individual resilience and ability to draw on a range of healthy coping skills in a difficult working environment.

Competencies:

• Excellent communication skills (oral, written and presentation);

• Ability to communicate effectively whilst respecting gender and cultural diversity.

Language:

• Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages).
• Fluency in Arabic is desirable.

Terms and Conditions

Selected candidate will be employed on a fixed-term contract with a probationary period of one year and eligible for the Rest and Recuperation (R&R) scheme. He/she will be required to travel abroad sometime to remote and difficult locations.

WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. For more details please visit icsc.un.org

ApplicationProcedures:

Go to: http://i-recruitment.wfp.org/vacancies/16-0021314

Step 1: Register and create your online CV.

Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application.

NOTE: You must complete Step 1 and 2 in order for your application to be considered for this vacancy.

Deadline for applications: 22 June 2016